Auto Pay & Class Pack Policy:

• 30 days written notice to cancel autopay is required. Please email [email protected] to give official 30 days written notice to cancel. Refunds will not be given retroactively for lack of use. All membership cancelations must be in writing. No cancelations will be taken over the phone or social media.
• Annual memberships are non-refundable.
• Class packs can only be used for regular studio yoga classes excluding special workshops, series, or teacher training/development programs.
• 10 Class Packs have a 6-month expiration date from start date. 5 Class Packs have a 3-month expiration date. Class Packs must be started within 45 days of purchase.
• Unused classes and massages in memberships do not roll over from month to month. If additional classes or massages are needed they can be added at the same rate as the current membership. For example: If the 5-class membership rate is $19.40 per class, additional classes may be added at this rate.
• Class packs and memberships cannot be shared or transferred.
• Autopay members are allowed one 30-day pause on their account per calendar year to maintain the discount. For annual memberships, one per 12-month cycle.
• Autopay memberships have a 90-day commitment.

Refund Policy:

• All sales for yoga classes and massages are final and are non-refundable and non-transferable.
• We will not give refunds for classes taken or partially taken.
• No refunds on unused/expired classes and memberships.

Cancellation & No Show Policy:

• For Regular Studio Classes (In-Studio & Livestream): We ask that you cancel your class reservation 2 hours in advance. If you cancel within 2 hours or no-show the class: members will be charged a $10 cancelation/no-show fee, class pack holders will be charged a class, and drop-ins will not be refunded. We do not take cancelations over social media.
• For Workshops/Series/Programs: If you cancel 7 days prior to the workshop/series/program start date, you will be issued a full refund. Within 7 days you will be issued an account credit unless canceling on the day of the event. Same day cancelations will receive no refunds, transfers or credits. In addition, no refunds or credits will be issued for failure to attend or failure to complete a workshop. Yoga Teacher Training is non-refundable. No exceptions.

• Private Sessions and Massage Appointments: Must be canceled 24 hours in advance or client will be charged for the full rate of the session to the credit card on file. No-shows will be charged the full rate of service to the credit card on file. You must have a card on file to book a private session and/or massage.